Ordering Information

To Order:

You may use our secure shopping cart 

or call 1-800-695-2241
931-964-2241 (if calling outside the US)
or fax 1-931-964-2291
or email: info@nativevoices.com

Shipping Rates:
Shipping and handling charges for the continental U.S.
(For all other destinations, contact us for prices)

Up to $20 - $7.45
$20.01 to $30 - $11.50
$30.01 to $60 - $13.95
$60.01 to $80 - $16.95
$80.01 to $110 - $19.95
$110.01 to $160 - $22.95
160.01 to $200 - 23.95
Over $120 - $24.95

Expedited Service:
To get your order more quickly, take advantage of our expedited service. Your order will be shipped by the next business day. Please add $2 to your shipping charge. If you normally receive mail at a PO box, be sure to include your street address, as well.

Shipping Information:
Orders are normally shipped within 5 days. If there are any items on your order that are out of stock, we will ship your order when all items are available. Please allow 2-4 weeks for delivery within the continental US.
Shipping is based on UPS delivery (or bookpost, if your order is books only) to a single address in the continental US only. For orders shipped to more than one address, please figure shipping for each additional address. For shipment to Alaska, Hawaii, Canada, APO, FPO, and locations outside the continental US, please call, fax, or email us the items in your order, and we will advise you of the shipping charge based on the total weight of the order. (Outside the continental U.S. we ship by airmail only, with the exception of book orders to zip code addresses.)

Payment Methods:
Payment by MasterCard, VlSA, Discover, and American Express accepted on all orders. For mailed orders, payment by check or money order accepted only if drawn on a US bank in US funds (not a US branch of a foreign bank). Canadian postal union money orders made out in US funds also accepted on mailed orders.

Availability
If there are backordered items on your order, we will notify you and hold the order until all the items are available to be shipped. If you prefer, request to have us remove any backordered items and send what we have in stock.

Returns Policy
If you are not completely satisfied with your purchase, we will accept returns for a refund or credit on the cost of the merchandise only. There is a $100 return limit per invoice. Books must be returned in good condition--no cracked spines or bent covers.